Media Contact: Becca Deschenes,
Marketing Director, Cranmore Mountain Resort
North Conway, NH – Cranmore Mountain has been closely following guidelines set by the State of New Hampshire in preparation for the start of its 83rd season. Guests can expect to see changes in procedures and policies for the resort’s winter operation, with an emphasis on face coverings, physical distancing, and reservation system for food and beverage outlets.
One of the biggest changes the resort has made this season is moving all ticket and product purchases online to cranmore.com. To minimize crowding at the resort, a limited number of lift tickets will be available each day. Guests are encouraged to plan ahead for best availability when it comes to when they want to ski, as weekends and holiday/vacation periods will be in high demand. Lift ticket prices will fluctuate based on day of arrival and will be valid from lift opening until 4pm. Twilight Tickets will be available from 4pm – 8pm on Saturdays and daily during holiday/vacation periods, with night skiing on up to 5 trails off the South Quad chairlift.
Though there will be restrictions on the amount of day tickets available, season pass holders will be able to use their pass, direct to lift, whenever their pass is valid. To ensure that the resort will not have to implement restrictions on season pass use, season pass sales were shut off on November 1, apart from the NH College Pass and new Midweek Pass.
The Happy Trails Season Pass Assurance Program will give current passholders the option to transfer their pass to the 2021/22 season for any reason, if done prior to December 1, 2020.
“Fortunately, skiing is a very conducive sport during COVID because it’s outdoors. The environment of skiing is something we feel we can safely deliver to our guests, especially with the new procedures and policies we have put into place for the season,” said Cranmore President and GM, Ben Wilcox.
“Safety is truly our top priority at the resort. We want to ensure our guests that they are coming to a safe environment when they’re visiting the resort, and we want our staff to feel the same way when coming to work,” he continued.
While lodges will be open this winter, capacity for all buildings will be limited. Guests should arrive to the resort ready to hit the snow by booting up in their car and leaving all personal items behind. Bag check and storing personal items in the lodges will not be allowed this season. Indoor traffic patterns have also been modified to manage guests flow in more congested areas.
90-minute private learn to ski and snowboard lessons will be available for kids ages 6 to 12 and adults ages 13+, with the option to add up to 3 people of a similar ability, for a small group lesson. 60-minute one-on-one “I Wanna Ski or Snowboard” lessons will be available for children ages 4 and 5. Physical distancing will be practiced throughout all lessons, with no physical assistance from the instructors to the student. All guests taking a lesson will be required to undergo an online health screening and temperature check prior to arrival. Same day reservations for lessons will not be available.
Equipment rentals will be available, but must be reserved online, at least 48 hours prior to arrival. Equipment will be fully sanitized and pre-teched for the guests to pick up, during their designated pick-up time.
The Tubing and Mountain Adventure Park will be open Friday – Sunday, and daily during holiday and vacation periods, operating with limited capacity. Tubing and Mountain Adventure Park rides will be sold separately in 2-hour time blocks. The Mountain Adventure Park includes rides on the Mountain Coaster, Soaring Eagle Zip Ride, and Giant Swing.
While guests do not have to wear a face covering while skiing or snowboarding or while seated in a designated dining area, they will be required in many areas at the resort, including: at all times in all indoor facilities, in lift and attraction lines, while riding and unloading chairlifts, on all Mountain Adventure Park attractions and outdoors at the resort when physical distancing of six feet or greater cannot be attained.
All dining options have been modified for the season as well to adhere to state guidelines. Reservations will be required for all indoor resort restaurants, and access will be based on availability. Guests are encouraged to pack food, incase facility capacity has been reached. Seated, full-service dining will be available in Zip’s Pub and Grill, and grab and go options will be available in Legends Grill in the Main Base Lodge, the Summit Meister Hut, and Sliders at the Artist Falls Lodge.
A new takeout window on Zip’s Deck, and Chili Mac Express in Schneider Square will be available for guests looking to grab something to go. A new addition to winter dining options, Food Truck Alley, located off the back side of the Main Base Lodge will feature local food trucks, Cheese Louise, and Tin Can Co. Food Truck Alley will be open on weekends and during holiday and vacation periods.
For more information on resort hours of operations, projected opening day, conditions, and policies, visit cranmore.com or call 1-800-SUN-N-SKI.
Cranmore Mountain, located in North Conway in the White Mountains of New Hampshire just 2.5 hours from the Boston area, is a 4-season family resort known for its ski school, sunny, south-facing slopes, and a festive atmosphere geared for skiers and non-skiers alike. In addition to terrain for all levels, the resort features activities such as NH’s #1 Snow Tubing Park, a year-round Mountain Adventure Park, and new down-hill mountain bike park.
Cranmore is engaged in a $50 million base area redevelopment plan that includes many improvements, including Kearsarge Brook Condominiums, offering 2 and 3-bedroom units as well as many amenities that are transforming Cranmore into a leading, full-service resort. For more information on Cranmore Mountain, Kearsarge Brook Condominiums, and more, visit www.cranmore.com or call 1-800-SUN-N-SKI.